FAQs
1. How can I contact you?
You can contact us by sending an email to edovitality.help.6dv8a@slmails.com. We aim to respond to all inquiries within 24 hours.
2. Where are your products shipped from?
Our products are shipped from our warehouse located in the United States.
3. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please refer to our shipping policy for more information.
4. How long does shipping take?
Shipping times may vary depending on your location. On average, it takes 1-4 business days for orders to be delivered.
5. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number. You can use this tracking number to track the progress of your shipment.
6. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal.
7. Do you offer refunds?
Unfortunately, we do not offer refunds. Please refer to our refund policy for more information.
8. What if my product arrives damaged or defective?
If your product arrives damaged or defective, please contact us within 3 days of receiving the item. We will work with you to resolve the issue and may offer a replacement.
9. Can I cancel or change my order?
Once an order has been placed, it cannot be canceled or changed. Please review your order carefully before completing the purchase.
10. How can I stay updated on new products and promotions?
You can subscribe to our newsletter to receive updates on new products, promotions, and exclusive offers. Simply enter your email address on our website to sign up.